Which Bank Queue?
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For many years I looked on in envy at the lucky folk who simply marched into the bank, went straight to the business banking window and got first class service immediately. All of this whilst I stood for ten or more minutes in the personal banking queue for a transaction that usually only took a minute. Occasionally you’d get called over to this counter window when they’d run out of superior business customers to serve.
Since opening my business bank account this observation appears to have turned sour! About 50% of the time I find myself being met by a queue when I go marching up to the business banking counter. The customers currently being served seem to have major issues that tie up the counter staff for ages and ages and ages. What is going on?
Today I even jumped back over to the personal banking counters to do my business transactions. The next time I go they will probably have slow moving queues on both sides. The bank is conspiring against me!
